Introduction
Welcome to ZapUPI Gateway, your trusted payment solution provider. These Terms & Conditions govern your use of our services.
By accessing or using our platform, you agree to be bound by these terms. If you disagree with any part, you may not access the service.
Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have legal capacity to enter into contracts
- Provide accurate and complete registration information
- Comply with all applicable laws and regulations
Permitted Use
You agree not to use our platform for:
- Any illegal activities or purposes
- Gambling or betting transactions
- Sending bulk spam or unauthorized communications
- Fraudulent or unauthorized transactions
- Any activity that violates RBI guidelines for payment systems
Account Responsibilities
As a user, you are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Promptly notifying us of any unauthorized use or security breach
- Ensuring your registered information remains current and accurate
Payments & Subscriptions
Our payment terms include:
- Deposits: Transaction fee applied to all deposits
- Recharges: 0% charges for recharge payments
- Refunds: No cash refunds - amounts can only be used for platform services
- Auto-renewals: Applicable for subscription-based services where selected
- Disputes: Must be reported within 7 days of transaction
Termination
We reserve the right to:
- Suspend or terminate accounts violating these terms
- Take legal action against fraudulent activities
- Modify or discontinue services without prior notice
You may terminate your account at any time by contacting support.
Limitation of Liability
ZapUPI Gateway shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service interruptions beyond our reasonable control
- Unauthorized access resulting from user negligence
If a user's negligence—such as sharing their password or OTP, logging in on an unsecured device, or clicking on suspicious links—results in unauthorized access to their account, the user will be fully responsible. In such cases, ZapUPI shall not be liable for any damage or loss incurred.
Contact Us
For any questions regarding these terms: